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Chapter stories

Chapter, communicating out of a pandemic.

At times of crisis, businesses wonder what to say and how to say it. How to demonstrate genuine empathy and concern while surviving financial turmoil. How to communicate honestly and openly to their stakeholders while protecting their own reputation.

We’ve helped many clients weather storms over the past three decades but never has a challenge been as widespread, all-consuming and commercially devastating as this one. Yet despite the size of the mountain, the steps to the summit are conquerable. The fundamental principles of communicating in uncertain times and, more pertinently, communicating out of it can be achieved by following a formula that ensures your brand remains on message, is always authentic and maintains an identity that others want to associate with.

In this white paper we explore the six pillars of successfully communicating out of a pandemic, with step-by-step guidance and example case studies.

For access to the white paper, please email hello@chaptercommunications.co.uk.

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